Please read
1. Who we are
Ayra Desk is a product of InQuantic Technologies, Inc. (“InQuantic”, “we”, “us”). These Terms cover this website (the “Site”).
2. What Ayra Desk is, and isn’t
2.1 What Ayra Desk does
Ayra Desk is administrative workflow software. It helps therapy practice staff organize referrals, request missing documents, prepare authorization packets for staff to submit, communicate with families who have agreed to receive messages, offer openings and track intake. Its AI agents prepare work for staff to review and approve.
2.2 What Ayra Desk doesn’t do
- It doesn’t provide medical, clinical, behavioral or therapeutic advice, diagnosis or treatment.
- It doesn’t decide clinical priority, medical necessity, eligibility or insurance coverage.
- It doesn’t replace the professional judgment of licensed clinicians or the responsibilities of practice staff.
- It isn’t a medical device, a payer, a billing service or a legal or compliance adviser.
2.3 Not for emergencies
Ayra Desk is not monitored for emergencies. Families should not use Ayra Desk texts for urgent needs. If someone may be in danger, call 911.
2.4 AI work is reviewed by staff
AI can make mistakes. Information read from documents may be incomplete or wrong, and drafts may need changes. That’s why clinic staff review agent work before approving it.
3. Clinic agreements
Use of Ayra Desk by clinics is governed by a signed Customer Agreement and Business Associate Agreement. A clinic doesn’t send any protected health information to Ayra Desk until both are signed.
4. Using this website
Please use the Site lawfully. Don’t try to access systems or data that aren’t yours, interfere with the Site, or copy it in bulk. The Site gives general information about Ayra Desk, which may change. Please don’t include patient or health information in forms or emails you send us through the Site.
5. Text messages
Clinics use Ayra Desk to text parents and guardians about intake and scheduling, on the clinic's behalf and only after they agree on the clinic's intake form. The program is "[Clinic name] Intake Updates, sent through Ayra Desk".
- Frequency: Message frequency varies, usually 1–3 messages a week while intake or scheduling is active.
- Cost: Message and data rates may apply. Your clinic and Ayra Desk don't charge for these texts.
- Stop: Reply STOP to any text. You'll receive one confirmation and no further texts. Reply START to rejoin.
- Help: Reply HELP for help, or HUMAN to reach a person at your clinic, or email hello@meetayra.com.
- Optional: Agreeing to texts is not a condition of receiving services.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy and our Consent and Messaging Policy.
6. Beta and design-partner programs
Ayra Desk is in beta with design partners. Features labeled beta, preview or in development may change, may be limited and may be discontinued.
7. Intellectual property
7.1 Our property
InQuantic and its licensors own the Site and Ayra Desk, including software, designs, text and trademarks such as “Ayra” and “Ayra Desk”.
7.2 Third-party marks
Third-party names on the Site, including practice management systems, are trademarks of their owners and are used only to describe compatibility. Their use doesn’t imply a partnership with or endorsement by those owners.
7.3 Feedback
If you give us suggestions or feedback, we may use them to improve Ayra Desk without paying you. Please don’t include patient information in feedback.
8. Changes to these Terms
We may update these Terms. We will post the new version on the Site with a new “Last updated” date.
9. Contact
InQuantic Technologies, Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA, hello@meetayra.com.